I have been monitoring the new Nikon cameras that entered the market this (and the past) year, mainly the D800 and D600. As I have mentioned in other posts here, I currently own two Nikon digital bodies (the D700 and the D300), which were selected very carefully to match my needs.
I have to say, right up front, that I am perfectly satisfied with my existing cameras, so my discussion here, is mostly academic, I do not plan to buy a new camera, but being a Nikon aficionado for years, I do like to keep myself informed about their new offerings. After all, you never know when you’ll win the jackpot (sure thing!!). And what I read makes me both happy and frustrated.
Why I am happy:
It appears that Nikon has a winner with their D800 and D800e cameras. The initial problems with the left-side focusing sensors seems to be resolved and the strange hue on the images shown on the rear LCD appears again to be a resolved issue. So for those looking for a very high resolution, full-frame dSLR, the D800 is the natural choice.
Why I am unhappy?
Well, the reason I am unhappy, is the other full-frame dSLR that Nikon announced lately, the D600. It’s not that this camera is a bad camera, per se. What bothers me, is the way Nikon handles its D600 customers. Ever since the first D600 reached the hands of photographers, a problem was discovered. The camera sensor got quickly covered with “dust spots” at the top left corner, which do not get removed by the sensor cleaning mechanism the camera has. The owner has to either clean the sensor himself or take it to a Nikon service center to have it cleaned. Now, this is a wide-spread issue, but Nikon has failed to (a) recognize it and (b) offer a decent resolution to D600 owners. What usually happens is that Nikon will not charge you for the first time you take the camera to them for a clean-up, but they want to charge you, if the problem persists and appears again. That is totally unacceptable.
Nikon, you know you have an issue with that model. Fix it and stop asking customers to pay for your mistakes. We pay you enough money for those cameras, to expect them to be trouble-free for at least their warranty period. The “dust spots” are not due to us using the cameras in a sand storm, they are generated by the camera itself, so stop treating them as our mistake, it is NOT, it is your mistake and you should fix it without charging the camera owners.
Hear that Nikon?